This memo provides state agencies with guidance on allowable use of advanced automation technologies. FNS encourages and supports state agencies’ use of advanced automation technologies to enhance the administration of SNAP and foster public trust, both in SNAP and in the state agencies’ systems, within the framework of statutory and regulatory requirements.
A report from the State of California presenting an initial analysis of where generative AI (GenAI) may improve access of essential goods and services.
This report on the use of Generative AI in State government presents an initial analysis of the potential benefits to individuals, communities, government and State government workers, while also exploring potential risks.
This study examines the use of robotic process automation (RPA) technologies by three state agencies—Georgia, New Mexico, and Connecticut—to administer the Supplemental Nutrition Assistance Program (SNAP). RPA is software that integrates with other programs to automatically complete repetitive processes that normally are performed by humans.
The Guide to Robotic Process Automation, including the RPA Playbook provides detailed guidance for federal agencies starting a new RPA program or evolving an existing one.
The Commonwealth of Virginia's Executive Order Number Five (2023): Recognizing The Risks And Seizing The Opportunities Of Artificial Intellignece to ensure responsible, ethical, and transparent use of artificial intelligence (AI) technology by state government.
