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Matching Data Across Benefits Programs Can Increase WIC Enrollment
This case study highlights how states used data sharing and targeted outreach to boost WIC enrollment among Medicaid and SNAP participants, improving program reach and reducing disparities.
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Child Care and Development Fund Equity Assessment Toolkit
This toolkit provides resources for training and technical assistance (T/TA) providers in the Child Care Technical Assistance Network (CCTAN) to help State, Territory, and Tribal CCDF Lead Agencies be prepared to conduct equity assessments.
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Does Administrative Burden Influence Public Support for Government Programs? Evidence from a Survey Experiment
This study examines how providing information about administrative burden influences public support for government programs like TANF, showing that awareness of these burdens can increase favorability toward the programs and their recipients.
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FACT SHEET: Building Digital Experiences for the American People
Fact sheet associated with policy guidance from the Office of Management and Budget (OMB) providing guidance on "The Delivering a Digital-First Public Experience."
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BenePhilly SNAP Demonstration Project
This report summarizes preliminary findings from BenePhilly’s 18 months of operation (June 2010–December 2011).
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Building and Reusing Open Source Tools for Government
A primer by New America for government entities thinking about embracing open-source solutions. This report is based on interviews with experts in the field, the organization’s work on piloting open source projects with partners around the world, and a review of nearly 50 reports, documents, and resources on the creation and usage of open source software.
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After the toolkit: anticipatory logics and the future of government
This article explores how anticipatory logics—drawing from foresight, futures thinking, and design—are shaping the future of government by creating space for innovative policy approaches, public participation, and proactive governance.
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Starting Small with Human-Centered Redesign: Approachable Ideas for State and Local Public Benefits Agencies to Improve Applications, Renewals, and Correspondence
This guide highlights approachable ideas for state and local public benefits agencies to improve applications, renewals, and correspondence. As outlined in this resource, even small improvements can be transformative for residents and caseworkers alike.
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Parking signs and possible futures for LLMs in government
Government agencies adopting generative AI tools seems inevitable at this point. But there is more than one possible future for how agencies use generative AI to simplify complex government information.
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Measuring psychological burdens in access to U.S. social programs
This report contributes to the quantitative measurement of psychological burdens by examining a case study of a single social program: the Supplemental Nutrition Assistance Program, by considering new quantitative measures of the psychological burdens faced by SNAP applicants.
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Opportunities to Streamline Enrollment Across Public Benefit Programs
This resource provides guidance on streamlining enrollment across public benefit programs to improve efficiency, reduce administrative burdens, and enhance access for eligible individuals and families.
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The Government Is Helping People Pay Rent, But Something’s Gone Wrong
This report describes the rent relief challenges during the pandemic, as well as a few possible fixes to help the next round of aid distribution.