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AI Agents for Streamlining Safety Net Applications
Explore how generative AI is changing public benefits by automating application tasks, boosting accuracy, and freeing up caseworker time.
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Before the Research: Rethinking Internal Government Forms
Explore how improving internal forms can unlock more agile government, with a focus on New York City's research forms.
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Beyond the Basics Accessible Form Validation That Works
See how Massachusetts is improving digital accessibility with form validation fixes, live demos, code tips, and guidance for ADA compliance.
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Blueprint → Browser How NY Turns Wireframes to Working Code
See how New York is transforming form design with fast, repeatable workflows that use tools like Figma, GitHub Copilot, and Code Connect.
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Distributing Labor in Forms Through Human-Centered Design
Explore how the hidden distribution of labor informs shapes power and access, revealing what design decisions mean along the way.
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Reimagining Disaster Recovery: A New Model for Public Forms
See how California reimagined disaster recovery by auditing 22 forms across eight agencies to design a unified application experience.