An online hub that connects WIC agencies and their partners through a national Data Matching Community of Practice, offering quarterly virtual convenings to share best practices, case studies, and peer learning on strategies to improve WIC outreach and enrollment.
A policy directive that establishes standards and guidance for federal executive agencies to manage, secure, and deliver public websites and digital services that are user-centered, accessible, and data-driven.
Guidance on improving how well AI systems can understand digital content. It emphasizes using machine-readable formats and applying clear content design strategies to enhance both AI processing and human accessibility
A case study on how North Carolina leveraged human-centered design, interagency collaboration, and data-sharing strategies to improve cross-enrollment in SNAP, WIC, and Medicaid, aiming to reduce administrative burden and better serve families.
American Public Human Services Association (APHSA)
This FormFest profile spotlights the New Jersey State Office of Innovation’s Feedback Widget team, which collects resident input across state websites to improve services and empower agencies to act on real-time feedback.
This case study highlights how Illinois is modernizing its student data infrastructure and interagency data sharing to increase access to SNAP and Summer EBT benefits for eligible children and families, particularly those facing systemic barriers.
American Public Human Services Association (APHSA)
This section of the Building Resilience plan outlines strategies to improve reemployment outcomes for unemployment insurance (UI) claimants by expanding access to services, updating work search requirements, and increasing use of Short-Time Compensation programs.
A profile on FormFest spearker’s Barry Roeder, Barabara Deffenderfer, Glenn Brown, and Izzie Hirschy-Reyes highlighting how the Bay Area Housing Finance Authority and its partners use AI and human-centered design to streamline paper housing applications.
This section of the Building Resilience plan outlines strategies to improve the long-term solvency and sustainability of state unemployment insurance (UI) trust funds through better funding practices and legislative reform.
This report catalogs the policy choices, demonstration projects, and waivers each state uses to administer SNAP, highlighting how states adapt federal rules to local needs.
Led by the Digital Benefits Network in partnership with Public Policy Lab, the Digital Doorways research project amplifies the lived experiences of beneficiaries to provide new insights into people’s experiences with digital identity processes and technology in public benefits. This report details the project’s findings, directly highlighting the voices of beneficiaries through videos and photos.
This section of the Building Resilience plan outlines strategies to expand access to unemployment insurance (UI) for underserved populations and improve benefit adequacy through system reform, outreach, and data-driven equity efforts.
