Library
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HHS Metadata Standard
This serves as the authoritative framework for defining HHS metadata—data about data—fields and attributes.
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Living HHS Open Data Plan
This is a modular, dynamic roadmap guides the U.S. HHS's ongoing implementation of open data policies while inviting public collaboration and feedback.
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Bridge SF City Spotlight | City of San Francisco & Exygy
This blog post highlights collaboration on DAHLIA, San Francisco's first digital affordable housing portal launched in 2018.
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Medicaid and CHIP Eligibility, Enrollment, and Renewal Policies as States Resume Routine Operations
This report provides an early 2025 snapshot of state Medicaid and CHIP policies as they return to normal operations post‑pandemic, focusing on eligibility, enrollment, and renewal processes.
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AI and Government Workers: Use Cases in Public Administration
The report examines how AI deployment across state and local public administration such as chatbots, voice transcription, content summarization, and eligibility automation are reshaping government work.
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The Benefits Engine — A Case Study of Personalized Benefits Recommendations for New Yorkers
This blog covers the Benefits Engine, a tool that uses existing application data to recommend additional benefits New Yorkers may qualify for.
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Doorway Housing Seeker Foundation UX Research Findings
This presentation shares user experience research on the challenges, priorities, and opportunities for improving the journey of Bay Area residents seeking affordable housing.
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DAHLIA Project Presentation
This 2015 project presentation outlines the vision, research, and product requirements for DAHLIA, San Francisco’s online platform to centralize and simplify affordable housing searches and applications.
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The Big Shift: An Analysis of the Local Cost of Federal Cuts
This report examines how recent federal spending cuts and policy changes are shifting costs onto county governments, potentially burdening local budgets and services.
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The Data Innovation Toolkit
A practical guide developed to help public sector teams generate, prototype, and implement data-driven solutions for policy and service challenges.
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Responsible Data Practices for Product Equity
This guide outlines ethical frameworks and best practices for responsibly collecting and using demographic and other sensitive data to build equitable digital products.
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To AI or Not To AI: A Practice Guide for Public Agencies to Decide Whether to Proceed with Artificial Intelligence
This guide helps public agencies assess whether to use AI by providing a structured framework to evaluate appropriateness, risks, and alternatives.