This artifact is a telestration video introducing Iowa Medicaid's Medicaid Enterprise Modernization Effort (MEME) initiative, providing vendors with background information and strategic outcome priority goals to elicit feedback from the vendor community via Request for Information (RFI).
Our work with Pennsylvania to implement user experience and user interface changes shows that innovation can be easier to implement than it might seem.
This resource contains specific examples that highlight the advantages of designing reusable code components, software tools, or design formats. This guide also illustrates the possibilities for connecting new components to existing system infrastructure.
By taking on one or more steps to integrate benefits incrementally, on a small, more localized scale, benefits administrators can make progress towards improving resident and staff experiences. This guide outlines ideas for launching an integrated benefits application in stages, and strategies to pilot new tools.
The U.S. Department of Labor is working with states, territories, and the public to develop strategies to continuously improve the nation’s unemployment insurance (UI) systems. All of the work shown on this site to date came from the Claimant Experience Pilot engagement between U.S. Department of Labor, the New Jersey Department of Labor and Workforce Development and the Arkansas Division of Workforce Services funded through ARPA.
Part of the $1.9 trillion recovery package that Biden signed into law includes a $1 billion grant to the Technology Modernization Fund. The fund’s purpose is to help federal agencies upgrade their cybersecurity and modernize their technology. The TMF is a chance for federal agencies to move toward a responsive model of government, where people quickly and easily access the resources they need.
A Request For Proposals (RFP) is a document describing a project that needs an outside business to complete. Clear, concise RFPs are necessary to attract potential talent, in addition to making the process more equitable and efficient. This article provides several suggestions on improving an organization’s RFP.
The TechFAR Handbook highlights the flexibilities in the Federal Acquisition Regulation (FAR) that can help agencies implement “plays” from the Digital Services Playbook, with a particular focus on how to use contractors to support an iterative, customer-driven software development process.
A primer by New America for government entities thinking about embracing open-source solutions. This report is based on interviews with experts in the field, the organization’s work on piloting open source projects with partners around the world, and a review of nearly 50 reports, documents, and resources on the creation and usage of open source software.
This bill provides support for the establishment of digital services in state, county, local, and tribal governments. Specifically, the bill directs the General Services Administration (GSA) to establish (1) a Digital Service Grant Program to provide grants to such governments to establish or support a digital service team, and (2) a Digital Service Planning Grant Program to provide grants to create a plan to establish a digital service team. The GSA must (1) report periodically to Congress and make publicly available on its website information regarding the grants, and (2) issue guidance to streamline the procurement of federal services and technology by states, local governments, and Indian tribes.
