This article explores how integrating behavioral science into public administration can improve government effectiveness, equity, and trust by redesigning public services with human behavior in mind.
Implementing flexible interview scheduling in Los Angeles County's CalFresh program significantly increased benefit approval rates and reduced processing times, particularly aiding working families, students, and individuals experiencing homelessness.
This article examines the concept of "viral cash" and suggests that the future growth of basic income programs will depend on advocacy networks rather than traditional policy diffusion across jurisdictions.
PolicyEngine is a nonprofit that provides a free, open-source web app enabling users in the US and UK to estimate taxes and benefits at the household level, while also simulating the effects of policy changes. By combining tax and benefits data, PolicyEngine helps individuals and policymakers better understand the impacts of existing policies and proposed reforms, using microsimulation models built from legislation and enhanced survey data.
The "Implementing Paid Family and Medical Leave" report examines New Jersey's experience with paid leave programs, offering insights and recommendations for effective policy design and implementation.
This report provides an early 2025 snapshot of state Medicaid and CHIP policies as they return to normal operations post‑pandemic, focusing on eligibility, enrollment, and renewal processes.
The Summer EBT Playbook offers states practical strategies, tools, and examples to effectively implement the new Summer EBT program, ensuring low-income children receive food benefits when school is out.
California’s SNAP program faced record application volume due to the COVID-19 crisis, and other states must anticipate similar demand. This post summarizes key takeaways from GetCalFresh’s real-time data and client communications, and offers recommendations for how other states can implement effective responses.
This section of the Building Resilience plan outlines strategies to expand access to unemployment insurance (UI) for underserved populations and improve benefit adequacy through system reform, outreach, and data-driven equity efforts.
This quarterly research update aims to highlight key learnings related to improving unemployment insurance (UI) systems in the areas of equity, timeliness, and fraud, and monitor for model UI legislation and policy related specifically to technology. Subscribe to receive future editions.