This panel discussion from the Academy's 2025 Policy Summit explores the intersection of artificial intelligence (AI) and public benefits, examining how technological advancements are influencing policy decisions and the delivery of social services.
In early 2023, Wired magazine ran four pieces exploring the use of algorithms to identify fraud in public benefits and potential harms, deeply exploring cases from Europe.
A recap of the two-day conference focused on charting the course to excellence in digital benefits delivery hosted at Georgetown University and online.
These principles and best practices for AI developers and employers to center the well-being of workers in the development and deployment of AI in the workplace and to value workers as the essential resources they are.
This case study details the development of a document extraction prototype to streamline benefits application processing through automated data capture and classification.
This report reviews global AI governance tools, highlighting their importance in ensuring trustworthy AI, while identifying gaps and risks in their effectiveness, and offering recommendations to improve their development, oversight, and integration into policy frameworks.
A comprehensive series of workshops and courses designed to equip public sector professionals with the knowledge and skills to responsibly integrate AI technologies into government operations.​
This course is designed to help public professionals accelerate the process of finding and implementing urgently-needed evidence-based solutions to public problems.
This session from FormFest 2024 walked attendees through some of the major changes AI is bringing to form design. Learn about the National Head Start Association’s use of AI to reduce administrative burden and the Canadian Digital Service’s tips for protecting government applications systems from AI.
A workshop led by Elham Ali on integrating the principles of human-centered design and equity to Artificial Intelligence (AI) design, use, and evaluation.
A training course on using artificial intelligence (AI) tools to de-jargonize government language, with a tutorial on turning a complex piece of government writing into simpler and easier-to-understand language for government employees and residents alike.
Takeaways from a workshop focusing on applying human-centered design to government artificial intelligence (AI) projects, led by Elham Ali, Researcher from the Beeck Center for Social Impact and Innovation.