Library
Discover the latest innovations, learn about promising practices, and find out what’s coming next with best-in-class resources from trusted sources.
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Digitizing Policy + Rules as Code Creating Open Source Legislation as Code
In this presentation, Pia Andrews explores how open source legislation as code can be a public utility to increase transparency, and enable better implementation and testing of government systems.
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CiviForm
CiviForm is a free, open source software solution for governments that was built to simplify how residents find and apply for public assistance programs.
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Policy The Benefits Cliff Dilemma: Navigating Wage Increases and Public Benefits
The goal of the brief is to encourage policy makers and employers to consider benefits cliffs as they look to create mandatory wage increases, with a look at a legislative action in NYC.
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Management Building Innovative Digital Services Municipal Action Guide
A guide from the National League of Cities and Digital Service Network discussing how local governments can implement and utilize digital services.
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Talent + Hiring Breaking into Civic Tech
A blog/guide from Chris Kuang for those interested in learning more about civic tech.
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Human-Centered Design City of Seattle Web Accessibility Page
Webpage to describe the City of Seattle's requirements for all public-facing websites and web applications.
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Automation + AI State of Kansas Generative Artificial Intelligence Policy
State of Kansas' generative artificial intelligence (AI) policy for Executive Branch agencies.
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Human-Centered Design Universal Design 101 Recording
Initially created for and shared with staff at the Administration for Children and Families, this webinar provides an introduction to Universal Design, covering plain language, accessibility, user research, and Agile development.
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Data Centering Racial Equity Throughout Data Integration
While most data sharing and integration occurs within a legal and governance framework, an emphasis on racial equity, transparency, and community engagement is often peripheral. This report focuses on the importance of a racial equity lens in data integration.
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The Ad Hoc Research Thinking Field Guide
This field guide is for digital services and technology leaders working at the federal, state, or local government level. It describes a way of applying research approaches to strategic decision making across digital services.
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Automation + AI Using open-source LLMs to optimize government data
Companies have been developing and using artificial intelligence (AI) for decades. But we've seen exponential growth since OpenAI released their version of a large language model (LLM), ChatGPT, in 2022. Open-source versions of these tools can help agencies optimize their processes and surpass current levels of data analysis, all in a secure environment that won’t risk exposing sensitive information.
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Diversity, Equity + Inclusion New Jersey’s Worker-centered Approach to Improving the Administration of Unemployment Insurance
This paper describes the policy choices, business practices, and technology innovations that the State of New Jersey is employing to ensure that the right people get benefits — accurately and on time.