Resources Archive - Page 22 of 37 - Digital Government Hub

Refine by subject area or content type.

Reset Filters

Results: 443

Reset Filters

Results: 443

Selected filters:

Human-Centered Design

Reset Filters

Showing 443 Results

Sort by:

Accessibility
User Experience Toolkit

City of Boston's User Experience Toolkit to support City employees in learning how to execute a UX project.
- City of Boston
- 2023
Human-Centered Design
City of Seattle Web Accessibility Page

Webpage to describe the City of Seattle's requirements for all public-facing websites and web applications.
- City of Seattle
- 2023
Talent + Hiring
Civic Designer

This is a job description for the role of Civic Designer from the City of Baltimore Mayor's Office of Innovation.
- City of Baltimore Mayor's Office of Innovation
- 2017
Human-Centered Design
Integrated Service Delivery (ISD) Product Office Charter

This charter defines the goals, scope and organization of the “Integrated Service Delivery (ISD) Product Office” charged with planning, implementing, governing, and managing all business transformation, change, and systems modernization efforts related to integrated service delivery, focused initially on integrated eligibility and enrollment.
- Minnesota Department of Human Services
- 2022
Talent + Hiring
Managing Director – City Design Studio

Job description for the City of Tulsa, OK Managing Director - City Design Studio role
- City of Tulsa
- 2023
Talent + Hiring
Facilitator/Conversation Designer

This is a job description for the role of Facilitator/Conversation Designer from the City of Austin.
- City of Austin
- 2017
Talent + Hiring
Service Design Manager

This is a job description for the role of Service Design Manager from the State of Connecticut.
- State of Connecticut
- 2023
Talent + Hiring
Lab Leader

This is a job description for the role of Lab Leader from the Ontario Digital Service (ODS).
- Ontario Digital Service (ODS)
- 2021
Management
City of Boston’s Ordinance to Ensure Gender Inclusivity on City Forms

Legislation to ensure gender inclusivity on forms in the City of Boston.
- City of Boston
- 2020
Human-Centered Design
Customer Experience Principles for Unemployment Insurance

The blog post sets up a foundational perspective on CX principles for the state UI agencies.
- U.S. Department of Labor (DOL)
- 2023
Human-Centered Design
Gathering feedback with customer panels

To improve the .gov registrar, 18F and CISA created customer panels to gather feedback, opinions, and suggestions. Using a customer-centric approached enabled 18F and CISA to identify areas for improvement, build a product roadmap, and establish relationships with users.
- U.S. General Services Administration (GSA)
- 2024
Human-Centered Design
Blueprint for a Human-Centered Safety Net

Describes the Principles of a Human-Centered Safety Net: Many Welcoming Doors, Easy to Understand, Clients Can Make Informed Decisions, Responsive to Changing Needs, Simple Actions
- Code for America

Library

Search and filters

Results