Resource Human-Centered Design User Research

Navigating the Sticky Web of Research Compensation

Recommendations and case studies on establishing practices for user research compensation in government organizations.

Author: Sunita Ram
Published Year: 2022

There is a rising interest in government agencies to conduct user research in order to understand the needs of their constituents. With this human-centered mindset, many agencies are building up their internal research capacity and looking for ways to institutionalize research best practices into policy and legislation.

How can you best navigate internal rules and policies with compensating users for their time and participation in research activities? Learn from examples from across the U.S.