User research + design kit in for improving the UI fraud reporting experience, available in English and Spanish
User research + design kit in for improving the UI fraud reporting experience, available in English and Spanish
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By implementing these best practices, states can improve the experience of accessing essential public benefits programs.
This workshop guide offers teams an opportunity to jointly work toward understanding core problems impacting digital delivery in their organization. The guide is structured in two parts: (1) a Miro template and (2) a Facilitation Guide.
