Intended Audience: Tribal/Indigenous Government: Legislative Branch
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Regulating Biometrics: Taking Stock of a Rapidly Changing Landscape
This post reflects on and excerpts from AI Now's 2020 report on biometrics regulation.
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A Gov How-To Guide For Recruiting User Research Participants
The U.S. Digital Response (USDR) developed a guide for recruiting user research participants for user research in a government setting.
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2022 Benefits Scorecard
This resource allows policymakers, employers, benefits providers, and researchers assess benefits performance for constituents and identify opportunities in market and policy innovation to ensure equitable benefits distribution.
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Hiring Question Bank for Digital Service Teams
A toolkit with interview questions for digital service teams hiring digital talent to leverage.
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Public Sector AI Playbook
The "Public Sector AI Playbook" provides public sector officers with practical guidance on adopting and implementing AI technologies to improve government operations, service delivery, and policymaking.
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Reducing Administrative Burdens: The U.S. Federal Government Framework
This brief outlines the U.S. federal government’s framework to identify, reduce, and address administrative burdens through a series of executive orders, legislative actions, and updated policies focused on improving customer experience and increasing access to government benefits.
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Improving RFPs with User Research How “Summary Sheets” Can Improve Solicitations
This report explores how "summary sheets" can improve government IT procurement by making RFPs clearer and easier for vendors to evaluate.
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Responsible Data Practices for Product Equity
This guide outlines ethical frameworks and best practices for responsibly collecting and using demographic and other sensitive data to build equitable digital products.
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Digital Doorways to Public Benefits: Beneficiary Experiences with Digital Identity: Executive Summary
Led by the Digital Benefits Network in partnership with Public Policy Lab, the Digital Doorways research project amplifies the lived experiences of beneficiaries to provides new insights into people’s experiences with digital identity processes and technology in public benefits. This executive summary gives an overview of the project’s findings.
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Digital Doorways to Public Benefits: Beneficiary Experiences with Digital Identity
Led by the Digital Benefits Network in partnership with Public Policy Lab, the Digital Doorways research project amplifies the lived experiences of beneficiaries to provide new insights into people’s experiences with digital identity processes and technology in public benefits. This report details the project’s findings, directly highlighting the voices of beneficiaries through videos and photos.
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Community Navigators Can Increase Access to Unemployment Benefits and New Jobs While Building Worker Power
Evidence from the Maine Peer Workforce Navigator program shows that workers and government can benefit from well-designed community partnerships.
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Cutting Child Poverty in Half and More: Pandemic-Era Lessons From Child and Family Advocates and Organizers
This paper discusses the country’s chronic underinvestment in children and resulting outcomes, including new data on poverty rates among young children, is inextricable from the prospects of young children; and the remarkably comprehensive pandemic-era response policies, including which changes contributed most to reducing child poverty.