Intended Audience: Tribal/Indigenous Government: Agency
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Automation + AI Learning the Importance of Applying Human-Centered Design to Government AI Projects
Takeaways from a workshop focusing on applying human-centered design to government artificial intelligence (AI) projects, led by Elham Ali, Researcher from the Beeck Center for Social Impact and Innovation.
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User Research A Gov How-To Guide For Recruiting User Research Participants
The U.S. Digital Response (USDR) developed a guide for recruiting user research participants for user research in a government setting.
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Digitizing Policy + Rules as Code Rules as Code Frameworks and Tools
There are frameworks available that could inform the standardization of communicating rules as code for U.S. public benefits programs. The Airtable communicates the differences between the frameworks and tools. Each entry is tagged with different categories that identify the type of framework or tool it is.
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Human-Centered Design Gathering feedback with customer panels
To improve the .gov registrar, 18F and CISA created customer panels to gather feedback, opinions, and suggestions. Using a customer-centric approached enabled 18F and CISA to identify areas for improvement, build a product roadmap, and establish relationships with users.
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Automation + AI A Snapshot of Artificial Intelligence Procurement Challenges
Artificial intelligence promises exciting new opportunities for the government to make policy, deliver services and engage with residents. But government procurement practices need to adapt if we are to ensure that rapidly-evolving AI tools meet intended purposes, avoid bias, and minimize risks to people, organizations, and communities. This report lays out five distinct challenges related to procuring AI in government.
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Talent + Hiring Creating a Hiring Question Bank for Digital Service Teams
Event recap from DSN Webinar: Digital Service Team Hiring Insights and Question Bank
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Policy Analysis TANF Data Collaborative Pilot: Analyzing Application Denial Rates in Michigan
This brief describes the TANF Data Collaborative (TDC), an innovative approach to increasing data analytics capacity at state Temporary Assistance for Needy Families (TANF) agencies.
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Communications Spanish Translation Guide for Unemployment Insurance
Guidelines and resources to help improve Spanish translations for unemployment insurance (UI) content
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Data Hawai’i SNAP-WIC Data Sharing Memorandum of Agreement
This MOA outlines Hawai'i's legal data sharing agreement between the Women, Infants and Children Services Branch of the Department of Health (DOH/WIC), and the Benefit, Employment and Support Services Division of the Department of Human Services (DHS/BESSD) to exchange SNAP and WIC data.
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Automation + AI A Guide to Responsible and Efficient Use of Generative Tools
This video shows you how to get started with using Generative AI tools, including Bard, Bing, and ChatGPT, in your work as public sector professionals.
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Management Hiring Question Bank for Digital Service Teams
A toolkit with interview questions for digital service teams hiring digital talent to leverage.
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Strategy Insights Into Hiring for Digital Service Teams
A report examining hiring practices, challenges, and lessons learned of digital service teams.