Intended Audience: Territorial Government: Executive Branch
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Power to the Public: The Promise of Public Interest Technology
This book presents a blueprint for how governments and nonprofits can utilize digital technology to solve pressing twenty-first century issues.
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Digital Identity Community of Practice Kick-Off
This video documents the Digital Benefits Network's Digital Identity Community of Practice launch, covering mission review, 2025 goals, California authentication innovations, and peer networking for equitable and effective digital identity in public benefits.
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Takeoff Velocity and Rocket Fuel: How to Continue Forward Momentum at BenCon 2024
NYC's My File NYC and New Jersey's unemployment insurance system improvements demonstrate how successful digital innovations can be scaled across various programs, leveraging trust-building, open-source technology, and strategic partnerships.
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How to determine whether AI is an appropriate solution for public sector challenges
This toolkit provides a checklist of items to help determine whether AI-powered tools are appropriate for specific use cases in the public sector.
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Best Practices for Accessible Content
Drawing on the Beeck Center’s research on government, nonprofit, academic, and private sector organizations that are working to improve access to safety net benefits, this report highlights best practices for creating accessible benefits content.
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Why Governments Should Prioritize UX for Everyone
Through our research understanding the government digital service field and what workers in this field need, we want to help strengthen those existing roles and establish more pathways for promotion and career support, as well as help other teams recognize the value of these skills and create new roles.
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Mission Driven Bureaucrats at BenCon 2024
This talk explores how empowering public servants and fostering a sense of purpose, rather than stricter controls, is key to improving government.
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Accessibility for Teams
A ‘quick-start’ guide for embedding accessibility and inclusive design practices into your team’s workflow.
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AI and Benefits: When Tech Becomes Policy
This panel discussion from the Academy's 2025 Policy Summit explores the intersection of artificial intelligence (AI) and public benefits, examining how technological advancements are influencing policy decisions and the delivery of social services.
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Digital Authentication and Identity Proofing in Child Care Assistance Program (CCAP) Applications
This page includes data and observations about authentication and identity proofing steps specifically for online applications that include child care applications.
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Cross-Sector Insights From the Rules as Code Community of Practice
This report highlights key findings from the Rules as Code Community of Practice, including practitioners' challenges with complex policies, their desire to share knowledge and resources, the need for increased training and support, and a collective interest in developing open standards and a shared code library.
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SNAP Language Access Study
The study investigates how state agencies administering SNAP comply with Title VI of the Civil Rights Act by providing language access for individuals with limited English proficiency (LEP).