Intended Audience: Territorial Government: Agency
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Digitizing Policy + Rules as Code 
18F Eligibility APIs Initiative
Github page with 18F’s project documentation and task management efforts.
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Procurement 
De-risking Guide: Budgeting and overseeing tech projects
Guide by 18F explaining how to minimize the risk of policy failure when selecting technology vendors.
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Human-Centered Design 
Power to the Public: The Promise of Public Interest Technology
This book presents a blueprint for how governments and nonprofits can utilize digital technology to solve pressing twenty-first century issues.
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Human-Centered Design 
Minnesota: Rolling Out an Integrated Benefits Application in Stages
Minnesota is a good example of an organization that started small in its drive to integrate benefits programs. For instance, its recent statewide rollout of its online integrated benefit application website, MNbenefits.mn.gov, started as a pilot in 2020 with Code for America. The pilot encompassed two counties including Hennepin County, where Minneapolis is located. The pilot later expanded to four counties, then 16 and a tribal nation. The final roll out, which took 12 months to implement, included the state’s 87 counties and three tribal nations.
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Human-Centered Design 
Make privacy and consent forms easier to understand
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Procurement 
Procuring Differently: How Colorado Used User Research and Active Vendor Management for COVID-19 Technology
In June 2020, the state implemented an innovative and entirely virtual vendor selection process to evaluate these solutions under the direction of the Colorado Digital Service (CDS).