Intended Audience: State/Provincial Government: Legislative Branch
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Human-Centered Design “Find People Where They Are”: Four Experts on the Value of Person-Centered Practices in Benefits Design and Delivery
This blog explores the rise of person-centered insights in policymaking, featuring an overview of its benefits and expert interviews highlighting its crucial role in effectively delivering public benefits and human services.
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Diversity, Equity + Inclusion Laying New Foundations: An Anti-Racist Framework for Reimagining Medicaid, CHIP, TANF, & CCDF
This report puts forth a visionary framework with principles for anti-racist policymaking, focusing on Medicaid, CHIP, TANF, and CCDF.
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Management New York State’s 2023 State of the State
New York State's 2023 State of the State, highlighting proposals to improve the customer experience in state government.
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Digital Identity What is Digital Identity?
In this updated primer, the DBN introduces the concept of digital identity, and provides brief snapshots of digital identity-related developments internationally and in the U.S.
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Digital Identity Digital Identity in Public Benefits
In this updated primer, the DBN describes how identity proofing and authentication show up in public benefits applications and outlines equity and security concerns raised by common identity proofing and authentication methods.
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Playbook for Replicating Rx Kids
This document describes how states can access TANF funds for four months of cash payments to families experiencing an acute economic hardship, modeled after the RxKids program.
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Policy Using TANF Funds to Provide Cash to Families
The flexibility of the TANF block grant allows states to use TANF funds to provide cash to families through additional mechanisms, at least for brief periods, with fewer requirements.
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Policy Paving the Road to ACCESS: Early Insights from the Aligned Customer-Centered Ecosystem of Supports & Services (ACCESS) Initiative
Through the ACCESS project, key collaborators have shared insights into current and future opportunities for alignment within their agencies, including potential enablers for and barriers to alignment activities.
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Automation + AI Commonwealth of Massachusetts Acceptable Use and Development of Generative Artificial Intelligence
This document details acceptable uses and development of Generative Artificial Intelligence by The Commonwealth of Massachusetts.
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Automation + AI How States Can Improve Generative AI’s Role in Disability Empowerment
Recommendations for states to consider when working with AI vendors throughout the procurement and implementation process
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Data State Data Maturity Assessment
This assessment aims to help states gain a comprehensive understanding of their successes and shortcomings in their data strategies and enhance their strategic and tactical plans.
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Human-Centered Design ‘They’re Stealing Food From My Kids’: SNAP recipients and the struggle against EBT Theft
EBT theft has deeply damaged the lives of the lowest-income Americans. The following insights reveal a system that leaves people in the dark and fails to protect a crucial lifeline.