This assessment aims to help states gain a comprehensive understanding of their successes and shortcomings in their data strategies and enhance their strategic and tactical plans.
This blog explores the rise of person-centered insights in policymaking, featuring an overview of its benefits and expert interviews highlighting its crucial role in effectively delivering public benefits and human services.
This brief synthesizes the manner in which the political and social service environments affect the intergenerational stability of non-citizen families, offering insights into programmatic supports.
American Public Human Services Association (APHSA)
This summary outlines statewide progress in improving digital services, reducing administrative burdens, and elevating customer satisfaction through human-centered and data-informed government design.
This news release highlights Pennsylvania’s first-in-the-nation Generative AI pilot under Governor Shapiro, showcasing its positive impact on state employees and commitment to responsible, ethical AI use.
This FormFest profile examines how Massachusetts’ Department of Early Education and Care is modernizing its child care benefits system through human-centered design, making verification and application processes simpler, more compassionate, and more efficient for families and staff.
A statewide framework defining six core digital skills standards to equip North Carolina residents with the competencies needed to participate safely, confidently, and effectively in an increasingly digital world.
North Carolina Department of Information Technology (NCDIT)
A FormFest profile highlighting how New York State’s design and technology teams are reimagining form creation through collaborative, human-centered design methods that simplify processes and expand participation.
A blog introducing an interactive viewer that helps users explore SNAP Quality Control error data to better understand payment accuracy trends and administrative challenges across states.
