A practical toolkit that helps human services agencies coordinate programs and benefits to better support whole families through aligned policies, processes, and service delivery.
This product validation summary deck explores federal opportunities to automate cross-program enrollment proofs and reduce manual verification burdens.
This folder contains Medicaid work requirement implementation toolkit, including policy guidance, application templates, question libraries, and a digital prototype designed to help states integrate work requirement questions into Medicaid applications.
This field guide provides practical guidance for conducting usability testing on ballots to identify design issues and ensure voters can successfully cast their votes as intended.
A strategic roadmap outlining the vision, goals, and measurable success criteria for building a unified, resident-centered digital portal for Washington State services.
An interactive dashboard that allows users to explore Supplemental Nutrition Assistance Program (SNAP) Quality Control data to better understand payment errors, eligibility issues, and administrative performance across states.
This research article explores how framing income eligibility guidelines in either dollar amounts or as a percentage of the Federal Poverty Line (FPL) affects public attitudes toward program access and administrative burdens in Medicaid and SNAP.
An advisory playbook to help state and local government leaders improve SNAP payment accuracy and lower administrative burdens following the passage of H.R. 1.
This report analyzes the critical role of SNAP’s "broad-based categorical eligibility" (BBCE) policy and the widespread consequences of its potential elimination by the Trump Administration.
This report evaluates the effectiveness and implementation of a generative AI-powered assistive chatbot designed to help caseworkers navigate complex public benefit programs like Medicaid and SNAP.
This policy establishes a framework for ensuring the quality, accuracy, and reliability of government data to support effective decision-making, analytics, and artificial intelligence initiatives.
This paper evaluates the technical vendor landscape as states prepare to implement Medicaid work requirements mandated by the H.R. 1 reconciliation law.
