An infographic-style brief that maps the roles and responsibilities of key state leaders involved in governing the development, acquisition, use, and oversight of artificial intelligence in public-sector programs.
A case study describing how a 90-day generative AI (GenAI) pilot using Google’s Gemini tool was conducted across state agencies to assess productivity, creativity, and responsible use in government work.
Colorado Governor's Office of Information Technology (OIT)
This research visualizes the complex emotional and clinical stages of the maternal mental health experience, from initial pregnancy through postpartum recovery and the return to work.
A policy brief outlining concrete actions states can take to regulate tenant screening practices and reduce harm from inaccurate reports, automated scoring, and discriminatory impacts in the rental housing market.
A high-level primer that explains what it takes to stand up and operate an open-source, one-way government notification service for sending text messages and emails.
This report provides human-centered design templates and implementation guidance to help states integrate Medicaid work requirement questions into benefits applications while minimizing administrative burden and coverage loss.
A user research–driven persona framework that identifies key resident groups interacting with government services and outlines their needs, behaviors, and pain points to inform digital service design.
A public-sector innovation challenge website inviting teams to design a roadmap for a unified, user-centered resident portal that improves access to Washington State government services.
This blog summarizes an event exploring how the City of Boston and Washington State are designing and implementing Single Sign-On (SSO) systems to simplify access to government services.
A strategic roadmap outlining the vision, goals, and measurable success criteria for building a unified, resident-centered digital portal for Washington State services.
