Intended Audience: State/Provincial Government: Agency
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Head of Internal Operations
This is a job description for the role of Head of Internal Operations from the Canadian Digital Service (CDS).
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Identity Verification for Unemployment Insurance (UI) Claims
This program letter from the Employment and Training Administration Advisory System, U.S. Department of Labor to State Workforce Agencies highlights the importance of identity verification in ensuring the proper payment of unemployment benefits and provide guidance to states on required administrative procedures.
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GetCalFresh Demo Website
Demo website for GetCalFresh—Code for America and the state of California’s efforts to simplify the SNAP application process.
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The Ad Hoc Government Digital Services Playbook
A playbook by AdHoc for agencies ready to replace enterprise software patterns with proven techniques from the world of commercial software. These plays can better equip teams with the practices that create resilient, flexible, and customer-friendly digital services.