Intended Audience: State/Provincial Government: Agency
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Administrative Officer – Internal Operations
This is a job description for the role of Administrative Officer - Internal Operations from the Canadian Digital Service (CDS).
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Product Manager (IT Specialist)
This is a job description for the role of Product Manager (IT Specialist) from the 18F.
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Medicaid and CHIP Eligibility, Enrollment, and Renewal Policies as States Resume Routine Operations
This report provides an early 2025 snapshot of state Medicaid and CHIP policies as they return to normal operations post‑pandemic, focusing on eligibility, enrollment, and renewal processes.
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FormFest 2024 Recap: Scaling Government Assistance
An event recap from one of FormFest 2024's breakout sessions featuring speakers from the state of Maryland's Department of Social Services and the U.S. Department of Health and Human Services (HHS).
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A pilot program to close benefits cliffs, co-designed with community members and service providers
A human‑centered co‑design project aimed at improving how low‑income residents discover and access public benefits in Humboldt County.
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Content Specialist/Creative Services Coordinator
This is a job description for the role of Content Specialist/Creative Services Coordinator from the City of Saint Paul.
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Customer Experience Specialist
This is a job description for the role of Customer Experience Specialist from the Centers of Excellence.
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Using TANF Funds to Provide Cash to Families
This guide outlines how states can use TANF funds to provide direct cash assistance to families, particularly through flexible mechanisms like nonrecurrent short-term benefits (NRSTs).
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Laying New Foundations: An Anti-Racist Framework for Reimagining Medicaid, CHIP, TANF, & CCDF
This report puts forth a visionary framework with principles for anti-racist policymaking, focusing on Medicaid, CHIP, TANF, and CCDF.
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User Experience Researcher
This is a job description for the role of User Experience Researcher from the City of Saint Paul, MN.
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FormFest 2024 Recap: Bringing SNAP Benefits to Scale
An event recap from one of FormFest 2024's breakout sessions featuring speakers from Maryland and the Office of Evaluation Sciences.
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Findsupport.gov: Creating a guide to help people navigate issues with mental health, drugs, or alcohol
This blog discusses a resource developed by the Digital Service at the Centers for Medicare & Medicaid Services (CMS) to assist individuals in navigating mental health, drug, or alcohol issues and connecting with appropriate support services. ​