Intended Audience: State/Provincial Government: Agency
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Talent + Hiring
Community Centered Designer
This is a job description for the role of Community Centered Designer from the City of Durham.
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Talent + Hiring
Policy Content Analyst
This is a job description for the role of Policy Content Analyst from the New York City Mayor's Office for Economic Opportunity (NYC Opportunity).
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Product Management
Recommendation Matrix Template
A template recommendation matrix from the State of Arizona's Digital Solutions Office.
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Talent + Hiring
Product Designer
This is a job description for the role of Product Designer from the New Jersey Office of Innovation.
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Talent + Hiring
Front-end Developer
This is a job description for the role of Front-end Developer from the City of Austin.
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Talent + Hiring
Recruiter
This is a job description for the role of Recruiter from the 18F.
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Talent + Hiring
Policy Delivery Team Lead
This is a job description for the role of Policy Delivery Team Lead from the Canadian Digital Service (CDS).
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Talent + Hiring
Head of User Experience And Service Design
Maryland's Family and Medical Leave Insurance (FAMLI) job description for Head of User Experience And Service Design.
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Data
Hawai’i’s Coordinating SNAP & Nutrition Supports Impact Report
This report documents best practices and lessons learned from project streamlined data sharing between SNAP and WIC, enhancing cross-enrollment processes
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Communications
Text to Connect: Evaluation of your Text Messaging Program to Reduce SNAP Churn
This guide focuses on designing an evaluation plan to assess the impact of a text messaging program.
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User Research
The Ad Hoc Research Thinking Field Guide
This field guide is for digital services and technology leaders working at the federal, state, or local government level. It describes a way of applying research approaches to strategic decision making across digital services.
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Automation + AI
Use of Advanced Automation in SNAP
This 2024 memo outlines guidelines for state agencies' use of advanced automation in SNAP administration.