This annual report details the state’s strategic use of technology to enhance digital services, cybersecurity, equity, and efficiency across government, improving access and outcomes for all Minnesotans.
An event recap from one of FormFest 2024's breakout sessions featuring speakers from the state of Maryland's Department of Social Services and the U.S. Department of Health and Human Services (HHS).
This page includes data and observations about account creation and identity proofing steps specifically for online applications that include MAGI Medicaid.
CiviForm is a free, open source software solution for governments that was built to simplify how residents find and apply for public assistance programs.
Accessing safety net benefits can involve complicated and duplicative processes that create barriers to access. Using cross-enrollment strategies can minimize the difficulties community members face in getting access to life-saving resources.
Public procurement in state governments can be slow and inefficient, but artificial intelligence (AI) offers a solution by automating tasks, improving decision-making, and addressing workforce gaps, as highlighted in a joint brief by NASCIO and NASPO.
National Association of State Chief Information Officers (NASCIO)
This interview template includes questions designed to help teams conduct exploratory, semi-structured interviews with government stakeholders involved in program delivery to gather information that can help them evaluate the status quo of digital delivery in their organization.
This session from FormFest 2024 walked attendees through some of the major changes AI is bringing to form design. Learn about the National Head Start Association’s use of AI to reduce administrative burden and the Canadian Digital Service’s tips for protecting government applications systems from AI.
