A profile on FormFest speaker Karissa Minnich, a civic design manager with The Lab @ DC, whose innovative approach to redesigning government forms has transformed paperwork into a model of human-centered design.
This report provides detailed guidance for states on how to verify compliance with and exemptions from Medicaid work reporting requirements established under H.R. 1.
This document provides two Spanish language templates for SNAP agencies to use to communicate SNAP work requirement changes to participants who are newly subject to requirements.
American Public Human Services Association (APHSA)
An infographic-style brief that maps the roles and responsibilities of key state leaders involved in governing the development, acquisition, use, and oversight of artificial intelligence in public-sector programs.
This field guide provides research-based design principles for creating clear, usable forms that help voters accurately complete election-related paperwork and successfully take action.
A structured spreadsheet template designed to audit, compare, and standardize government forms by breaking them down into individual fields, guidance, and general instructions.
This case study documents how Civilla partnered with the Michigan Department of Health and Human Services (MDHHS) to redesign and modernize online enrollment for the state’s largest benefit programs.
