Intended Audience: State/Provincial Government: Agency
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Senior Product Manager (Platform)
This is a job description for the role of Senior Product Manager (Platform) from the Canadian Digital Service (CDS).
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Product Manager (IT Specialist)
This is a job description for the role of Product Manager (IT Specialist) from the 18F.
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Software Sharing Models
This article provides examples of a range of different software sharing models.
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New York State’s 2023 State of the State
New York State's 2023 State of the State, highlighting proposals to improve the customer experience in state government.
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Technical Manager
This is a job description for the role of Technical Manager from the New York City Mayor's Office for Economic Opportunity (NYC Opportunity).
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What works in training government partners: insights and recommendations
The article discusses effective strategies for training government partners in digital services, emphasizing the importance of prioritizing training, setting clear objectives, and fostering mutual understanding and trust.
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Hawai’i SNAP-WIC Data Sharing Framework
This artifact documents Hawai'i's SNAP-WIC data sharing framework developed in their Coordinating SNAP & Nutrition Supports project
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Front-end Developer
This is a job description for the role of Front-end Developer from the City of Austin.
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Shopify Civic Leave
This is a job description for the role of Shopify Civic Leave from the Canadian Digital Service (CDS).
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Text to Connect: Planning a Text Message Program to Reduce SNAP Churn
This guide outlines how to scope and plan a text messaging program.
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A pilot program to close benefits cliffs, co-designed with community members and service providers
A human‑centered co‑design project aimed at improving how low‑income residents discover and access public benefits in Humboldt County.
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POMs and Circumstance at Policy2Code Demo Day at BenCon 2024
The team explored using LLMs to interpret the Program Operations Manual System (POMS) into plain language logic models and flowcharts as educational resources for SSI and SSDI eligibility, benchmarking LLMs in RAG methods for reliability in answering queries and providing useful instructions to users.