Intended Audience: Local/Municipal Government: Legislative Branch
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Data Sharing to Build Effective and Efficient Benefits Systems: A Playbook for State and Local Agencies
This playbook is designed to help government and other key sectors use data sharing to illuminate who is not accessing benefits, connect under-enrolled populations to vital assistance, and make the benefits system more efficient for agencies and participants alike.
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San Francisco Digital Accessibility and Inclusion Standard
City and County of San Francisco's Digital Accessibility and Inclusion Standard which ensures equitable access to all of digital services and web content for San Franciscans.
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What Makes a Good AI Benchmark?
This brief presents a novel assessment framework for evaluating the quality of AI benchmarks and scores 24 benchmarks against the framework.
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The Opportunity Project for Cities (TOPC) Resource Library
The Opportunity Project for Cities (TOPC) created a library filled with resources to help municipalities address local challenges with digital tools.
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AI-Powered Rules as Code: Experiments with Public Benefits Policy: Summary + Key Takeaways
This is the summary version of a report that documents four experiments exploring if AI can be used to expedite the translation of SNAP and Medicaid policies into software code for implementation in public benefits eligibility and enrollment systems under a Rules as Code approach.
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Designing More Accessible Gender Questions for Government Forms: A Digital Toolkit
This toolkit outlines actionable changes for government practitioners looking to improve the accuracy and accessibility of the questions on their forms that collect information about a user’s gender.
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Syracuse University Procurement Equity Study
Report from the Syracuse University’s Center for Policy Design and Governance assessing the City of Syracuse's equity in procurement.
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The Product Model in Government
The article suggests that applying a product model to government agencies can enhance service effectiveness and public impact.
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Digital Public Benefits: Outlook 2025 at BenCon 2024
A panel of non-profit leaders discuss the future of digital public benefits, highlighting potential challenges and opportunities for 2025.
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AI and Benefits: When Tech Becomes Policy
This panel discussion from the Academy's 2025 Policy Summit explores the intersection of artificial intelligence (AI) and public benefits, examining how technological advancements are influencing policy decisions and the delivery of social services.
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How to determine whether AI is an appropriate solution for public sector challenges
This toolkit provides a checklist of items to help determine whether AI-powered tools are appropriate for specific use cases in the public sector.
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AI & Inclusive Hiring Framework
This framework provides voluntary guidance to help employers use AI hiring technology in ways that are inclusive of people with disabilities, while aligning with federal risk management standards.