This report describes how the government can use widespread social media feedback and begin to build long-term measures to center people’s experience as an important component of policy design
This bill authorizes the U.S. Digital Service to make a grant to a state, Indian tribe, or local government to establish or support a team of relevant experts dedicated to modernizing the delivery of government services to the public through information technology. A state, tribe, or local government may receive up to two such grants.
Teams crafting policy inside and outside government can use the assessment to center their policy-making activities around those most impacted by their proposed programs and policy ideas.
Outdated, cumbersome and inefficient government processes have long stymied innovation and prevented people from accessing social services for which they are eligible. BenePhilly has helped more than 110,000 Philadelphians, both in and out the workforce, enroll in assistance programs and has unlocked over $350 million in benefits.
Executive order by President Biden mandating that governments deliver services more equitably and effectively through simple, accessible, and transparent design.
This report examines how the U.S. federal government can enhance the efficiency and equity of benefit delivery by simplifying eligibility rules and using a Rules as Code approach for digital systems.
ACCESS NYC aims to increase the accessibility and convenience of discovering and enrolling in government benefits. These patterns support this work by defining the UI and behavior that New Yorkers experience as they use the site.
