Building on our February 2022 report Benefit Eligibility Rules as Code: Reducing the Gap Between Policy and Service Delivery for the Safety Net, the Beeck Center’s Digital Benefits Network (DBN) recently held a convening to share progress and potential in digitizing benefits eligibility and to begin addressing how a national approach could be started.
The article presents the True Cost of Economic Security (TCES) measure, showing that over half of U.S. families struggle to meet the comprehensive costs required to thrive, highlighting significant disparities based on family type, location, and race.
The report examines how current remote identity proofing methods can create barriers to Medicaid enrollment and suggests improvements to ensure equitable access for all applicants.
Annual Computers, Software, and Applications Conference (COMPSAC)
For the Digital Service Network’s (DSN) final installment of its summer event series, Let’s Get Digital, we heard about New York State’s (NYS) human-centered design (HCD) journey and how relationships between leadership and digital service teams have been pivotal in advancing user-centric service delivery.
This toolkit outlines actionable changes for government practitioners looking to improve the accuracy and accessibility of the questions on their forms that collect information about a user’s gender.
This article details the collaboration between Miami-Dade County, community partners, and technologists to enhance climate resilience by allowing residents to report and access information on extreme heat conditions affecting their commutes.
This report explores innovative solutions and insights from CMS Innovation Center's Hackathon series to address the unique healthcare challenges faced by rural, Tribal, and geographically isolated communities.
This case study explores how the City of Akron developed a community tree map to engage residents in urban forestry efforts, enabling them to identify, grow, and care for trees in their neighborhoods.
This research study analyzes the structural and budgetary layout of eleven US-based Digital Service Teams (DSTs) at the municipal, county, and state levels. In doing so, it sets out to answer the research question: “How are digital service teams structured and funded?”
Through the ACCESS project, key collaborators have shared insights into current and future opportunities for alignment within their agencies, including potential enablers for and barriers to alignment activities.
American Public Human Services Association (APHSA)
