The report examines how current remote identity proofing methods can create barriers to Medicaid enrollment and suggests improvements to ensure equitable access for all applicants.
Annual Computers, Software, and Applications Conference (COMPSAC)
ACCESS NYC aims to increase the accessibility and convenience of discovering and enrolling in government benefits. These patterns support this work by defining the UI and behavior that New Yorkers experience as they use the site.
This report presents evidence on the use of algorithmic accountability policies in different contexts from the perspective of those implementing these tools, and explores the limits of legal and policy mechanisms in ensuring safe and accountable algorithmic systems.
This report documents four experiments exploring if AI can be used to expedite the translation of SNAP and Medicaid policies into software code for implementation in public benefits eligibility and enrollment systems under a Rules as Code approach.
This 2015 project presentation outlines the vision, research, and product requirements for DAHLIA, San Francisco’s online platform to centralize and simplify affordable housing searches and applications.
San Francisco Mayor's Office of Housing and Community Development
This research study analyzes the structural and budgetary layout of eleven US-based Digital Service Teams (DSTs) at the municipal, county, and state levels. In doing so, it sets out to answer the research question: “How are digital service teams structured and funded?”
The second event in the Digital Service Network’s summer event series, Let’s Get Digital, focused on the City of Boston’s transformative journey to streamline its procurement processes.
Teams crafting policy inside and outside government can use the assessment to center their policy-making activities around those most impacted by their proposed programs and policy ideas.
On May 19, 2023, the Digital Benefits Network published a new, open dataset documenting authentication and identity proofing requirements across online SNAP, WIC, TANF, Medicaid, child care (CCAP) applications, and unemployment insurance applications.
This article explores how AI and Rules as Code are turning law into automated systems, including how governance focused on transparency, explainability, and risk management can ensure these digital legal frameworks stay reliable and fair.
