Human-Centered Design Engage NYC Residents Meaningfully with the Community Compensation Fund This blog post describes how the NYC Service Design Studio engaged residents in the development of the Community Compensation Fund, highlighting lessons on trust-building, equitable collaboration, and inclusive community decision-making. NYC Mayor’s Office for Economic Opportunity2024
Human-Centered Design Sneak Peek of DC’s Field Guide to Fix Government Forms Get an exclusive first look at The Lab @ DC’s form design playbook with tips, lessons, and engagement strategies from redesigning 60+ forms. The Lab @ DC2025
User Research City of St. Paul User Experience Participation Legislation Policy from the City of Saint Paul to provide compensation to those participating in user experience research and usability testing. City of Saint Paul2022
