Intended Audience: Local/Municipal Government: Agency
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User Testing for Community-Focused Design
Example of call for user experience participation from the City of St. Paul, Minnesota.
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City of St. Paul User Experience Participation Legislation
Policy from the City of Saint Paul to provide compensation to those participating in user experience research and usability testing.
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Innovation Adoption Lead
This is a job description for the role of Innovation Adoption Lead from the Centers of Excellence.
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Using Human-Centered Design to Integrate Benefit Applications
This guide illustrates how agencies can use human-centered-design practices to revise and integrate benefits applications.
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Going Big with Human-Centered Redesign
This guide provides practical insights for benefits administrators on redesigning benefits systems using human-centered design to ensure all eligible residents can access crucial social safety net resources.
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Testimony to the Michigan Senate Appropriations Committee on Technology Project Funding Appropriations
Waldo Jaquith from 18F gives testimony to the Michigan Senate Appropriations Committee on how to efficiently appropriate money to technology projects.
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Internal Communications Designer
This is a job description for the role of Internal Communications Designer from the Canadian Digital Service (CDS).
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Senior Product Manager (Platform)
This is a job description for the role of Senior Product Manager (Platform) from the Canadian Digital Service (CDS).
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Product Manager (IT Specialist)
This is a job description for the role of Product Manager (IT Specialist) from the 18F.
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Software Sharing Models
This article provides examples of a range of different software sharing models.
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What works in training government partners: insights and recommendations
The article discusses effective strategies for training government partners in digital services, emphasizing the importance of prioritizing training, setting clear objectives, and fostering mutual understanding and trust.
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Front-end Developer
This is a job description for the role of Front-end Developer from the City of Austin.