Intended Audience: Local/Municipal Government: Agency
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Cloud Adoption Specialist
This is a job description for the role of Cloud Adoption Specialist from the Centers of Excellence.
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Research and Evaluation Practice Lead
This is a job description for the role of Research and Evaluation Practice Lead from the City of Philadelphia.
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User Experience Playbook
A guide for State of Colorado employees to integrate human-centered activities and results into web services.
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New York State’s Digital Evolution: Championing User-Centric Service Delivery Through Visionary Leadership
For the Digital Service Network’s (DSN) final installment of its summer event series, Let’s Get Digital, we heard about New York State’s (NYS) human-centered design (HCD) journey and how relationships between leadership and digital service teams have been pivotal in advancing user-centric service delivery.
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Orchard Design System
Orchard is Georgia's official design system. Orchard makes it easy to quickly build an accessible, mobile-friendly, and uniform digital experience.
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Benefits Playbook for Designing Human-Centered Applications
By implementing these best practices, states can improve the experience of accessing essential public benefits programs.
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Going Big with Human-Centered Redesign
This guide provides practical insights for benefits administrators on redesigning benefits systems using human-centered design to ensure all eligible residents can access crucial social safety net resources.
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Civic Designer
This is a job description for the role of Civic Designer from the City of Baltimore Mayor's Office of Innovation.
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Technical Support Developer
This is a job description for the role of Technical Support Developer from the Canadian Digital Service (CDS).
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How to Make Your First GC Form
A short 5 minute demo on how to use GC Forms
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Product Director
This is a job description for the role of Product Director from the 18F.
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Testimony to the Michigan Senate Appropriations Committee on Technology Project Funding Appropriations
Waldo Jaquith from 18F gives testimony to the Michigan Senate Appropriations Committee on how to efficiently appropriate money to technology projects.