Intended Audience: Local/Municipal Government: Agency
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Designing for Multilingual Translation
This resource guide outlines approaches for translating content to improve equitable access to benefits.
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City of Santa Ana Guiding Principles
Guiding principles for the City of Santa Ana's website overhaul
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Temp Software Developer (Notify)
This is a job description for the role of Temp Software Developer (Notify) from the Canadian Digital Service (CDS).
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Senior / Principal Software Developer
This is a job description for the role of Senior / Principal Software Developer from the Canadian Digital Service (CDS).
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The RAGTag SNAPpers at Policy2Code Demo Day at BenCon 2024
The team examined how AI, specifically LLMs, could streamline the case review process for SNAP applications to alleviate the burden on case workers while potentially improving accuracy.
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Interview Template Digital Delivery Assessment
This interview template includes questions designed to help teams conduct exploratory, semi-structured interviews with government stakeholders involved in program delivery to gather information that can help them evaluate the status quo of digital delivery in their organization.
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Facilitator/Conversation Designer
This is a job description for the role of Facilitator/Conversation Designer from the City of Austin.
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The Six Ways We Help You Avoid Website Risks
Short guidelines to help entities understand how the City of Seattle Information Technology's Digital Engagement Team can help avoid website risks.
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Operations Manager
This is a job description for the role of Operations Manager from the City of Austin.
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Engagement Lead
This is a job description for the role of Engagement Lead from the Centers of Excellence.
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Community of Practice | More WIC!
An online hub that connects WIC agencies and their partners through a national Data Matching Community of Practice, offering quarterly virtual convenings to share best practices, case studies, and peer learning on strategies to improve WIC outreach and enrollment.
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Digital Identity Verification: Best Practices for Public Agencies
This report offers best practices for public agencies implementing digital identity verification, emphasizing privacy, equity, and security in the delivery of government services.