Intended Audience: Local/Municipal Government: Agency
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Chapter Directors
This is a job description for the role of Chapter Directors from the 18F.
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Artificial Intelligence Specialist
This is a job description for the role of Artificial Intelligence Specialist from the Centers of Excellence.
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Wielding a Theory of Change for Digital Transformation in Government
This essay explores how a ToC is made explicit with various audiences.
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IT Operations and Security Lead
This is a job description for the role of IT Operations and Security Lead from the Canadian Digital Service (CDS).
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Design Researcher
This is a job description for the role of Designer Researcher from the Canadian Digital Service (CDS).
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Learning the Importance of Applying Human-Centered Design to Government AI Projects
Takeaways from a workshop focusing on applying human-centered design to government artificial intelligence (AI) projects, led by Elham Ali, Researcher from the Beeck Center for Social Impact and Innovation.
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Boston’s Mattress Recycling Digital Service: Exploratory Brief
This exploratory brief outlines the City of Boston’s phased plan to build a digital system for scheduling, managing, and reporting mattress and bulky item recycling pickups.
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The Six Ways We Help You Avoid Website Risks
Short guidelines to help entities understand how the City of Seattle Information Technology's Digital Engagement Team can help avoid website risks.
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Infrastructure Optimization Specialist
This is a job description for the role of Infrastructure Optimization Specialist from the Centers of Excellence.
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Director
This is a job description for the role of Director from the Centers of Excellence.
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Using Human-Centered Design to Integrate Benefit Applications
This guide illustrates how agencies can use human-centered-design practices to revise and integrate benefits applications.
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The Integral Pillars for Digital Benefits Delivery: Access, Security, and Accuracy at BenCon 2024
Government leaders discuss how to ensure seamless access to public benefits through breaking down silos, user-friendly digital identities, and privacy-focused security measures.