Intended Audience: General
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User Research Planning Your Research Process
The Othering & Belonging Institute offers insight into research processes. The article is a part of the Institute's Transformative Research Toolkit, which focuses on centering lived experiences, valuing diverse ways of knowing, and influencing narratives and policies.
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Automation + AI Introduction to AI with a focus on Counter Fraud
Raising awareness to counter fraud professionals of AI and potential uses in the detection and prevention of fraud.
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Digital Identity Jurisdiction Data Maps: Mobile Driver License Implementation Data Map
This map illustrates which jurisdictions throughout the United States and Canada have implemented one of six stages of mobile driver licenses.
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Automation + AI Parking signs and possible futures for LLMs in government
Government agencies adopting generative AI tools seems inevitable at this point. But there is more than one possible future for how agencies use generative AI to simplify complex government information.
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Management City of Syracuse Procurement Transformation Project Team Organizational Chart
Organizational chart for the City of Syracuse's procurement transformation project
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Automation + AI A list of open LLMs
These LLMs (Large Language Models) are all licensed for commercial use (e.g., Apache 2.0, MIT, OpenRAIL-M).
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Digital Identity Saving Face: Investigating the Ethical Concerns of Facial Recognition Auditing
This paper explores design considerations and ethical tensions related to auditing of commercial facial processing technology.
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Digital Identity Digital Identity: Emerging Trends, Debates and Controversies
This academic review covers the broad range of arguments, trends, and patterns from the emerging field of digital identity scholarship.
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Automation + AI Closing the AI accountability gap: defining an end-to-end framework for internal algorithmic auditing
This paper introduces a framework for algorithmic auditing that supports artificial intelligence system development end-to-end, to be applied throughout the internal organization development lifecycle.
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Data Data Resource Library
Collection of data resources
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Human-Centered Design Driving Medicaid Renewals via the Providers App
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Automation + AI What the Digital Benefits Network is Reading on Automation
In this piece, the Digital Benefits Network shares several sources—from journalistic pieces, to reports and academic articles—we’ve found useful and interesting in our reading on automation and artificial intelligence.