Intended Audience: General
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Digital Benefits Network: 2024 Year in Review
Recap the work and achievements of the Digital Benefits Network in 2024.
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Digital Service Network 2024 Year in Review
Explore the publications, resources, events, and convenings produced by the Digital Service Network in 2024.
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Automation + AI All Things Artificial Intelligence
This session from FormFest 2024 walked attendees through some of the major changes AI is bringing to form design. Learn about the National Head Start Association’s use of AI to reduce administrative burden and the Canadian Digital Service’s tips for protecting government applications systems from AI.
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Human-Centered Design International Work on Human Centered Form Design
This session from FormFest 2024 focused on human centered form improvements from the City of Reykjavik and the German Digital Service’s form simplification project.
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Human-Centered Design Local Government Form Improvements
This session from FormFest 2024 featured the work in Austin, Texas on criminal justice forms, and the South Bend, Indiana Animal Resource Center’s efforts to redevelop their animal adoption forms.
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Human-Centered Design Forms From Coast to Coast
This mainstage session from FormFest 2024 featured form innovations from the City of New York, NY and the City of Portland, OR.
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Human-Centered Design How IRS Direct File Demystified Tax Forms and Built Trust
This mainstage session from FormFest 2024 featured behind-the-scenes stories about the IRS’ work to turn tax forms from static PDFs into a user friendly digital experience.
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Human-Centered Design Welcome to FormFest
This mainstage session from FormFest 2024 included conversations about form design, accessibility, user experience, and data collection to show how good forms can build trust and confidence in government.
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Automation + AI Executive Order on the Safe, Secure, and Trustworthy Development and Use of Artificial Intelligence
Issued on October 30, 2023, this Executive Order provides guidance to support the responsible development of Artificial Intelligence.
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Human-Centered Design Doing Radical Things Right: Ethical Good Practice for Basic Income Experiments
The paper hopes to stimulate discussions towards an ethical protocol for better practice in BI experiments and provide a useful resource to those working on, or interested in, BI research.
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Human-Centered Design Benefits Playbook for Designing Human-Centered Applications
By implementing these best practices, states can improve the experience of accessing essential public benefits programs.
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Engineering + Software Development Landscape Scan of Digital Public Goods Use in Government
Helping government leaders understand how digital public goods (DPGs) can help them deliver public services and engage citizens.