Intended Audience: Federal/National Government: Legislative Branch
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Executive Summary: SNAP Waivers and Adaptations During the Covid-19 Pandemic: A Survey of State Agency Perspectives in 2020
Based on state agency survey responses, this report summarizes key findings from the first calendar year of pandemic response and provides policy considerations for the future of SNAP.
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Make RFPs More Equitable
This article provides several suggestions on improving an organization’s RFP.
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Digital Benefits Network Quarterly Call: What’s Next for Digital Identity in Public Benefits?
During the call, we heard from two speakers: April Dunlap, Policy Administrator for Arizona’s Department of Economic Security and Professor Michele Gilman, Venable Professor of Law and Associate Dean for Faculty Research and Development at the University of Baltimore School of Law.
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6-Month Update: Delivering on the President’s Commitment to Transform Customer Experience
This update highlights progress in improving federal customer experience (CX) following Executive Order 14058, showcasing service enhancements across agencies.
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A Modernized System of Benefits is the Foundation for an Inclusive Economy
Report by the Aspen Institute discussing Benefits21, a multi-stakeholder, multi-faceted initiative to integrate and modernize benefits systems. This paper provides an overview of Benefits21, along with a discussion of the shortcomings of current public and private benefit systems.
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Digital.gov Research Resources
Resources from Digital.gov on research
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Text to Connect: Engineering + Technology Requirements for Using Text Message Outreach to Reduce SNAP Churn
This guide addresses technical and engineering requirements for a text messaging program, including texting platform options, and procurement and vendor management, among other technical implementation topics.
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Community Insights at the Cross-Sector Rules as Code Roundtable
This video presents highlights from the Cross-Sector Insights From the Rules as Code Community of Practice report released in February 2024.
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Digital.gov User Testing and Research News and Events Feed
A collection of updates, news, and events on user testing and research from Digital.gov.
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As Pandemic-Era Policies End, Medicaid Programs Focus on Enrollee Access and Reducing Health Disparities Amid Future Uncertainties: Results from an Annual Medicaid Budget Survey for State Fiscal Years 2024 and 2025
This report outlines state Medicaid program priorities, including expanding access to services, addressing health disparities, and implementing cost-containment measures amid post-pandemic uncertainties.
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Early Insights on SNAP Modernization through American Rescue Plan Investments
This brief shares findings from a November 2021 survey of state SNAP agencies about their use of the SNAP ARPA funds in fiscal year 2021, and their initial planned activities for fiscal year 2022 and 2023.
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ACF-IOAS-IM-25-01 Improving Services and Outcomes for Intersex Children and Adolescents and their Families
This memo provides information to child and family service agencies on improving support for intersex children, adolescents, and their families through affirming practices, resources, and partnerships.