A blog post outlining key strategies states can use to lower SNAP payment error rates, a priority given new fiscal penalties tied to error rates under recent federal law.
This blog summarizes a FormFest session where the Center for Civic Design shared research on how screen reader users navigate voter registration forms and offered guidance for designing more accessible digital and PDF forms.
This study highlights a 2.2% increase in citizen satisfaction with federal services, reaching a seven-year high, driven by improvements in digital experiences, government processes, and complaint handling.
Led by the Digital Benefits Network in partnership with Public Policy Lab, the Digital Doorways research project amplifies the lived experiences of beneficiaries to provide new insights into people’s experiences with digital identity processes and technology in public benefits. This report details the project’s findings, directly highlighting the voices of beneficiaries through videos and photos.
This report calculates the cumulative impact of major benefit programs on two types of families and how their benefits change as they move into the labor market and climb the ladder of upward mobility.
This Urban Institute report highlights how immigrant and mixed-status families continued to avoid safety net programs in 2023 due to lingering fears around the public charge rule.
This brief highlights key takeaways from APHSA’s work on young families, starting with an overview of the young families work and its early years, followed by key takeaways and highlights from its final year, ending with opportunities for future work in the young families space.
American Public Human Services Association (APHSA)
There are frameworks available that could inform the standardization of communicating rules as code for U.S. public benefits programs. The Airtable communicates the differences between the frameworks and tools. Each entry is tagged with different categories that identify the type of framework or tool it is.
In 2018 the Better Identity Coalition released a Policy Blueprint outlining five key initiatives that to solve the majority of America’s challenges in the digital identity space. This report from 2024 grades progress on each of the original Blueprint’s five key initiatives – as well as the 19 items that were contained in the “action plan” to support those initiatives.
