A research snapshot summarizing early findings from outreach and discovery work to identify high-impact opportunities for improving public benefits delivery, with an initial focus on notifications.
A tool for CDOs advocating for funding, authority, and expansion—and a primer for government leaders unfamiliar with the role. The report establishes shared vocabulary, identifies six CDO office archetypes, and offers cross-state insights on structures, priorities, and challenges.
This research article explores how framing income eligibility guidelines in either dollar amounts or as a percentage of the Federal Poverty Line (FPL) affects public attitudes toward program access and administrative burdens in Medicaid and SNAP.
This discussion paper advocates for states to use the implementation of OBBBA (One Big Beautiful Bill Act) as a catalyst to build integrated, cross-agency data systems.
A data report providing updated statistics on key federal programs that support the well-being of women, LGBTQI+ individuals, and their families, highlighting trends, coverage gaps, and areas for policy improvement.
A workshop led by Elham Ali on integrating the principles of human-centered design and equity to Artificial Intelligence (AI) design, use, and evaluation.
This landscape analysis examines data, design, technology, and innovation-enabled approaches that make it easier for eligible people to enroll in, and receive, federally-funded social safety net benefits, with a focus on the earliest adaptations during the COVID-19 pandemic.
In this video, Susan S. Gibson, chair of the Pandemic Response Accountability Committee's (PRAC) Identity Fraud and Redress Working Group, speaks with Jeremy Grant of the Better Identity Coalition, about the challenges of identity fraud for benefits program during the COVID-19 pandemic.
This issue brief describes the Pennsylvania case study, outlines the historical context, and offers strategies and recommendations for successfully implementing Fast Track.
