Intended Audience: Federal/National Government: Agency
-
AI-Powered SNAP Modernization: Analysis of Policy Issues Impacting the Use of Artificial Intelligence in SNAP Case Processing
This publication unpacks the rapidly evolving policy landscape surrounding the use of AI in SNAP case processing.
-
AI-Ready: An Evaluation Guide for Health and Human Services Agencies
This is a practical tool designed to help government agencies make informed, responsible decisions about adopting AI technologies.
-
Research Process: Account Creation and Identity Proofing in Online Public Benefits Applications
This publication describes the research process and protocol used in the Digital Benefits Networks research project, "Digital Account Creation and Identity Proofing in Public Benefits Applications."
-
2024 Edition: Account Creation and Identity Proofing in Online Public Benefits Applications
In December 2024, the Digital Benefits Network released an updated open dataset on authentication and identity proofing requirements across various public benefits applications to highlight best practices and areas for improvement in identity management.
-
Running Into the Fire: A FormFest 2024 Profile
A profile on FormFest speaker Luke Farrell, featuring stories about his motivations for working on public sector form innovation.
-
Embracing Improvisation to Improve City of Reykjavik Forms: A FormFest 2024 Profile
A profile on FormFest speaker Arna Saevarsdottir, featuring stories about her motivations for working on public sector form innovation.
-
Contemplating Future Uses for AI in Forms: A FormFest 2024 Profile
A profile on FormFest speaker Paul Craig, featuring stories about his motivations for working on public sector form innovation.
-
Framing the Triangle: A FormFest 2024 Profile
A profile on FormFest speakers Paul Pistorius and Julian Rosner, featuring stories about their motivations for working on public sector form innovation.
-
Weathering the Financial Aid Firestorm: A FormFest 2024 Profile
A profile on FormFest speakers Tait Chamberlain and Sean Cassidy, featuring stories about their motivations for working on public sector form innovation.
-
U.S. Public Participation Playbook
A resource for government managers to effectively evaluate and build better services through public participation
-
Community Navigators Can Increase Access to Unemployment Benefits and New Jobs While Building Worker Power
Evidence from the Maine Peer Workforce Navigator program shows that workers and government can benefit from well-designed community partnerships.
-
Benefits Playbook for Designing Human-Centered Applications
By implementing these best practices, states can improve the experience of accessing essential public benefits programs.