This article advises government agencies to prioritize cybersecurity methods over AI-driven approaches when combating identity fraud in benefits programs, highlighting potential risks that automated systems pose to legitimate applicants.
A profile on FormFest speaker Karissa Minnich, a civic design manager with The Lab @ DC, whose innovative approach to redesigning government forms has transformed paperwork into a model of human-centered design.
This blog introduces Code for America’s new service blueprint for Medicaid work requirements, highlighting how it can help states map system changes, identify pain points, and prioritize human-centered design.
This report examines federal efforts to connect eligible college students with Supplemental Nutrition Assistance Program (SNAP) benefits and identifies actions needed to improve outreach and program access.
This technical guide provides a framework for state agencies to minimize procedural terminations and health coverage losses resulting from new Medicaid work reporting requirements.
This section of the Building Resilience plan outlines comprehensive strategies to help states prevent, detect, and recover unemployment insurance (UI) fraud while protecting legitimate claimants.
This report reviews global AI governance tools, highlighting their importance in ensuring trustworthy AI, while identifying gaps and risks in their effectiveness, and offering recommendations to improve their development, oversight, and integration into policy frameworks.
