This OPRE brief provides strategies for enhancing cultural responsiveness in social service agencies, focusing on improving services for diverse communities through organizational change, staff development, and culturally informed program design.
U.S. Department of Health and Human Services (HHS)
This paper discusses the country’s chronic underinvestment in children and resulting outcomes, including new data on poverty rates among young children, is inextricable from the prospects of young children; and the remarkably comprehensive pandemic-era response policies, including which changes contributed most to reducing child poverty.
In this brief, they present a definition of HCD that is applicable to the context of human services delivery, differentiate HCD from similar design and problem-solving approaches, and describe how HCD is being used in human services.
U.S. Department of Health and Human Services (HHS)
This Urban Institute report highlights how immigrant and mixed-status families continued to avoid safety net programs in 2023 due to lingering fears around the public charge rule.
The Policy2Code Prototyping Challenge explored utilizing generative AI technology to translate U.S. government policies for public benefits into plain language and code, culminating in a Demo Day where twelve teams showcased their projects for feedback and evaluation.
This playbook shares best practices and innovations related to data and analytical approaches for improving grant outcomes. Equitable data practices improve the effectiveness and efficiency of federal program dollars through better resource allocation and more informed decision-making.
The article discusses effective strategies for training government partners in digital services, emphasizing the importance of prioritizing training, setting clear objectives, and fostering mutual understanding and trust.
This interview template includes questions designed to help teams conduct exploratory, semi-structured interviews with government stakeholders involved in program delivery to gather information that can help them evaluate the status quo of digital delivery in their organization.
