Intended Audience: Federal/National Government: Agency
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FormFest 2024 Recap: Education Forms from Preschool to College
An event recap from one of FormFest 2024's breakout sessions featuring speakers from South Carolina and the U.S. Department of Education.
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Data drive updates to state unemployment insurance systems
This article highlights how state unemployment insurance (UI) agencies are leveraging data to modernize systems and enhance access for unemployed workers.
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Increasing Security and Equity in Electronic Benefits Transfer (EBT)
In this webinar, a panel of experts discuss what states can do right now to improve EBT security, how to use data to analyze theft patterns, and how EBT payment technology needs to evolve to ensure efficiency, security, and dignity for beneficiaries.
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Federal Acquisition Regulations on Modular Procurement
Federal regulations document about modular procurement
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Customer Experience Specialist
This is a job description for the role of Customer Experience Specialist from the Centers of Excellence.
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Content Strategist
This is a job description for the role of Content Strategist from the 18F.
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Infrastructure Optimization Specialist
This is a job description for the role of Infrastructure Optimization Specialist from the Centers of Excellence.
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Full Stack Developer – Partnerships
This is a job description for the role of Full Stack Developer - Partnerships from the Canadian Digital Service (CDS).
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Sharing Federal Digital Services with the Other Layers of Government
The U.S. and Canadian governments are both considering legislation to enable it.
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Barriers to Government’s Adoption of User-centered Design — And How To Address Them
In this article we’ll provide an overview of four of the most common barriers heard, and how federal agencies might go about addressing them.
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Contact Center Optimization Specialist
This is a job description for the role of Contact Center Optimization Specialist from the Centers of Excellence.
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Customer Experience Specialist
This is a job description for the role of Customer Experience Specialist from the Centers of Excellence.