This example examines Miami-Dade County's initiative to streamline digital applications for LIHEAP, aiming to improve accessibility and efficiency for residents seeking energy assistance.
This factsheet outlines the Administration for Children and Families’ (ACF) 2024 initiatives to promote health equity across its programs by embedding equity into funding, service delivery, and community engagement.
U.S. Department of Health and Human Services (HHS)
Led by the Digital Benefits Network in partnership with Public Policy Lab, the Digital Doorways research project amplifies the lived experiences of beneficiaries to provide new insights into people’s experiences with digital identity processes and technology in public benefits. This report details the project’s findings, directly highlighting the voices of beneficiaries through videos and photos.
This report outlines best practices for developing transparent, accessible, and standardized public sector AI use case inventories across federal, state, and local governments
This publication explains the fundamentals of state IEE systems—including the technology, opportunities, risks, and stakeholders involved. It is a resource for state officials, advocates, funders, and tech partners working to implement these systems.
Recapping the work and achievements of the Digital Benefits Network (DBN), Digital Service Network (DSN), and the State Chief Data Officers Network (CDO) in 2025.
An on-demand webinar showing how counties can design, fund, and measure local wage boost pilots to strengthen the child care workforce and support economic participation.
A case study that reflects on the design, implementation, and early outcomes of a local child care wage boost pilot aimed at improving job quality and retention in the child care workforce.
