This paper explores how legacy procurement processes in U.S. cities shape the acquisition and governance of AI tools, based on interviews with local government employees.
Learn how to use generative AI to quickly create unemployment insurance translations that are accurate, easy to understand, and tailored to your state.
This report reviews the features of intergovernmental software cooperatives, examines several different examples, looks at different categories of cooperatives and their governance structures, and inventories known cooperatives both within and outside of the United States.
Modular contracting doesn’t just mean that you break one procurement into several pieces. This article shows you how to take a modular approach with a single contract divided up into natural break points.
In this panel conversation from the Better Identity Coalition’s 2022 policy forum, “Identity, Authentication, and the Road Ahead," representatives from industry and government discuss priorities for authentication and identity management.
Hear perspectives on topics including centering beneficiaries and workers in new ways, digital service delivery, digital identity, and automation.This video was recorded at the Digital Benefits Conference (BenCon) on June 14, 2023.
Artificial intelligence promises exciting new opportunities for the government to make policy, deliver services and engage with residents. But government procurement practices need to adapt if we are to ensure that rapidly-evolving AI tools meet intended purposes, avoid bias, and minimize risks to people, organizations, and communities. This report lays out five distinct challenges related to procuring AI in government.
This primer introduces two foundational software types that can support organizations that are committed to accessible benefits information: content management systems (CMS) and application program interfaces (APIs).
The Digital Service Network is publishing two essays to kick-start new (or super-charge existing) theories of change for government Digital Service teams.
