Presentation covering the findings of a research study analyzing the structural and budgetary layout of of eleven US-based Digital Service Teams (DSTs) at the municipal, county, and state levels.
This session from FormFest 2024 focused on improving service delivery by hearing about work in multiple cities to rapidly digitize service delivery and work by the Department of Veteran Affairs around implementing service design principles in form revisions.
This session from FormFest 2024 focused on how to help people get the assistance they need from the U.S. Department of Health and Human Services’ work on the Low Income Home Energy Assistance Program (LIHEAP) and the Maryland Social Services Administration’s work to improve welfare support for kinship caregivers.
This annotated bibliography compiles key resources on data linkage and integration for research and statistical purposes, focusing on best practices, governance, and technical considerations.
The strategic plan outlines intentions to responsibly leverage artificial intelligence (AI) to enhance health, human services, and public health by promoting innovation, ethical use, and equitable access across various sectors, while managing associated risks.
U.S. Department of Health and Human Services (HHS)
This report provides a comprehensive analysis of administrative burdens, offering strategies to reduce unnecessary obstacles in public service delivery, with a focus on improving access to government services for underserved and marginalized populations.
The Digital Benefit Network's Digital Identity Community of Practice held a session to hear considerations from civil rights technologists and human-centered design practitioners on ways to ensure program security while simultaneously promoting equity, enabling accessibility, and minimizing bias.
This report documents four experiments exploring if AI can be used to expedite the translation of SNAP and Medicaid policies into software code for implementation in public benefits eligibility and enrollment systems under a Rules as Code approach.
This resource provides updated draft digital identity guidelines for identity proofing, authentication, and federation, aiming to improve security, privacy, usability, and equity in digital identity systems.
This guide provides practical financing strategies for governments to build, maintain, and expand integrated data systems (IDS) and evaluation capacity using federal and non-federal funding sources.
This framework provides voluntary guidance to help employers use AI hiring technology in ways that are inclusive of people with disabilities, while aligning with federal risk management standards.
