Example User Research

UX Research Cheat Sheet

A list of user research methods and activities that can help decide which to use and when.

Organization: Nielsen Norman Group
Author: Susan Farrell
Published Year: 2017

User research can be done at any point in the design cycle. This list of methods and activities can help you decide which to use when.

User-experience research methods are great at producing data and insights, while ongoing activities help get the right things done. Alongside R&D, ongoing UX activities can make everyone’s efforts more effective and valuable. At every stage in the design process, different UX methods can keep product-development efforts on the right track, in agreement with true user needs and not imaginary ones.