A template recommendation matrix from the State of Arizona's Digital Solutions Office.
The Arizona Digital Solutions Office has developed this recommendation matrix. The matrix is useful for assessing internal business applications, leaving space for ideas and areas of improvement. The matrix also helps in prioritizing activities and what may be added to the backlog.
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NYC's My File NYC and New Jersey's unemployment insurance system improvements demonstrate how successful digital innovations can be scaled across various programs, leveraging trust-building, open-source technology, and strategic partnerships.
The article suggests that applying a product model to government agencies can enhance service effectiveness and public impact.
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