The Service and Digital Toolkit is a bilingual, practical resource developed by the Canadian Digital Service to help government teams design and deliver user-centered, accessible, and agile digital services aligned with federal policies and standards.
This blog post shares five key service design lessons from U.K. experts Lou Downe and Sarah Drummond, offering practical guidance for building more connected, user-centered government services in British Columbia.
This framework provides voluntary guidance to help employers use AI hiring technology in ways that are inclusive of people with disabilities, while aligning with federal risk management standards.