This is a job description for the role of Design Lead from the New York City Mayor's Office for Economic Opportunity (NYC Opportunity).
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By implementing these best practices, states can improve the experience of accessing essential public benefits programs.
This workshop guide offers teams an opportunity to jointly work toward understanding core problems impacting digital delivery in their organization. The guide is structured in two parts: (1) a Miro template and (2) a Facilitation Guide.
This workshop guide offers teams an opportunity to jointly work toward understanding core problems impacting digital delivery in their organization. The guide is structured in two parts: (1) a Miro template and (2) a Facilitation Guide.