This memorandum provides guidance to agencies on how to design and deliver websites and digital services to the public and to assist agencies as they continue to implement the 21st Century Integrated Digital Experience Act1 (21st Century IDEA). It summarizes relevant statutory requirements, clarifies policy requirements, and expands best practices for agency websites and digital services.
On January 20, 2021, the President issued EO 13985, which established that the Federal Government should pursue a comprehensive approach to advancing equity for all. USDA's Equity Action Plain details a subset of USDA actions to achieve this goal.
This roadmap provides a vision and plan for how to deliver modernized integrated eligibility and enrollment for health and human services using human-centered design, modular approaches to replacing legacy technology, change management, and iterative product processes.
This document, submitted in response to Executive Order 13985 on Advancing Racial Equity and Support for Underserved Communities, summarizes key aspects of DOL’s principles and approach to advancing equity. One of the five areas outlined includes administering and improving the federal-state Unemployment Insurance systems.
The Department of Innovation and Technology of the City of Boston enables its workforce to deliver a better government for every constituent. Technology and innovation enable equity, effectiveness, and efficiency.
This interim final rule requires SNAP State agencies to provide information to the NAC regarding individuals receiving SNAP benefits in their states in order to ensure they are not already receiving benefits in another state.
This memorandum provides guidance to help agencies advance digital accessibility by maintaining an accessible Federal technology environment, promoting accessible digital experiences, and continuing the implementation of accessibility standards.