Benefits Program: UI: Unemployment Insurance
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Story-driven experience research on pandemic unemployment
Dana Chisnell describes work leading a team of researchers to interview people from across the US on their experiences applying for unemployment and other benefits during the pandemic.
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Software Update Required: COVID-19 Exposes Need for Federal Investments in Technology (Virtual Hearing)
House Committee on the Budget virtual hearing regarding the importance of federal investments in technology and software updates during COVID-19.
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Social Listening: Covid-19, Social Media, and The Path to a Better Safety Net
This report describes how the government can use widespread social media feedback and begin to build long-term measures to center people’s experience as an important component of policy design
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Responding to the COVID-19 Unemployment Crisis and Meeting the Future of Work Challenge
Due to technology’s disruptive force in society and on the labor force, it is necessary to revisit the relationship between employees, governments, and citizens. This report asserts that the next president should immediately sign two Executive Orders (EOs) to address the current work crisis and the urgent economic emergency that has left Americans evicted, unable to pay bills, make rent, or put food on the table.
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Reddit Is America’s Unofficial Unemployment Hotline
Thousands of Americans have begun frequenting the r/Unemployment subreddit to get help navigating state and federal unemployment systems.
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Recommendations to Set Path for Reform at the Employment Development Department
To better serve workers who have experienced job loss during the COVID-19 pandemic, Governor Gavin Newsom announced a strike team charged with creating a blueprint for improvements at the Employment Development Department (EDD). In this report, the Strike Team outlines its recommendations and suggested next steps for the EDD to address the backlog and improve on future processing of unemployment claims.
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Race and Inequity in Identity Proofing Methods
The vast fraud committed through the use of stolen and synthetic identities in UI programs has spotlighted the need for updated identity fraud detection mechanisms. As states are implementing new technologies and systems, they need to consider the ways in which they are impacting racial inequities in UI benefits.
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Project Redesign: Pandemic Unemployment and the Social Safety Net
The 33 stories in this collection are short, journalistic reports from interviews with living experts about the experiences of Americans trying to apply for unemployment and other benefits during the COVID-19 pandemic.
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NJDOL Benefits Eligibility Tool
A beta version of a screening tool that lists benefits programs that New Jersey residents can use to determine what benefits they are eligible for.
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National Unemployment Data Dashboard
This dashboard highlights key performance indicators for UI systems nationwide, including how they perform during the current economic crisis, the impact of the CARES Act benefits expiring, the timeline for which benefits are delivered, demographics of benefits recipients, and total benefits payments.
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LIFT Voices Describe Hardships Among Black and Latina Mothers in Pandemic
Black and Latina mothers have faced intensified material hardship during the pandemic due to institutional racism and sexism. LIFT describes the lessons it learned through working with parents to improve their personal well-being, increase their social connections, and strengthen them financially through coaching and direct financial assistance.
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How Well Insured are Job Losers? Efficacy of the Public Safety Net
This resource is a research paper examining the role of the public safety net in insuring job losers against income loss, analyzing which government programs provide financial support and how benefits vary based on pre-job loss income levels.