Benefits Program: UI: Unemployment Insurance
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What Government Programs Should Measure: How Well They Help People
It is necessary give the public servants who manage safety-net systems the technology tools and incentives to track critical outcomes and meet people where they are.
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Unemployment Insurance Technology Modernization Act of 2021
A bill proposed by Senator Wyden to modernize the technology for delivering unemployment compensation.
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To reimagine unemployment insurance services, start small
Building modular, open-source, human-centered software is necessary to create equitable government services fit for the digital age. Nava emphasizes addressing large scale digital service challenges by building and releasing small, modular software components that are loosely-coupled by well-defined APIs. This enables agencies to quickly and conistently deliver services that help people immediately, whilst also building a flexible foundation for long-term technical evolution.
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Story-driven experience research on pandemic unemployment
Dana Chisnell describes work leading a team of researchers to interview people from across the US on their experiences applying for unemployment and other benefits during the pandemic.
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Software Update Required: COVID-19 Exposes Need for Federal Investments in Technology (Virtual Hearing)
House Committee on the Budget virtual hearing regarding the importance of federal investments in technology and software updates during COVID-19.
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Social Listening: Covid-19, Social Media, and The Path to a Better Safety Net
This report describes how the government can use widespread social media feedback and begin to build long-term measures to center people’s experience as an important component of policy design
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Responding to the COVID-19 Unemployment Crisis and Meeting the Future of Work Challenge
Due to technology’s disruptive force in society and on the labor force, it is necessary to revisit the relationship between employees, governments, and citizens. This report asserts that the next president should immediately sign two Executive Orders (EOs) to address the current work crisis and the urgent economic emergency that has left Americans evicted, unable to pay bills, make rent, or put food on the table.
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Reddit Is America’s Unofficial Unemployment Hotline
Reddit's unemployment forums have become vital support networks during the pandemic, offering advice, emotional support, and a sense of community to those navigating job loss and financial hardship.
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Recommendations to Set Path for Reform at the Employment Development Department
In this report, the Strike Team outlines its recommendations and suggested next steps for the EDD to address the backlog and improve on future processing of unemployment claims.
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Race and Inequity in Identity Proofing Methods
The vast fraud committed through the use of stolen and synthetic identities in UI programs has spotlighted the need for updated identity fraud detection mechanisms. As states are implementing new technologies and systems, they need to consider the ways in which they are impacting racial inequities in UI benefits.
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Project Redesign: Pandemic Unemployment and the Social Safety Net
Applicants for pandemic unemployment benefits faced long wait times, complex processes, and significant administrative burdens.
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NJDOL Benefits Eligibility Tool
A beta version of a screening tool that lists benefits programs that New Jersey residents can use to determine what benefits they are eligible for.