Benefits Program: UI: Unemployment Insurance
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Human-Centered Design LIFT Voices Describe Hardships Among Black and Latina Mothers in Pandemic
Black and Latina mothers have faced intensified material hardship during the pandemic due to institutional racism and sexism. LIFT describes the lessons it learned through working with parents to improve their personal well-being, increase their social connections, and strengthen them financially through coaching and direct financial assistance.
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Reddit Is America’s Unofficial Unemployment Hotline
Thousands of Americans have begun frequenting the r/Unemployment subreddit to get help navigating state and federal unemployment systems.
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Social Listening: Covid-19, Social Media, and The Path to a Better Safety Net
The Aspen Financial Security Program identified five reoccurring trends of social media platform usage by people in relation to safety net programs and four techniques for capturing people’s experiences in order to reform the safety net. This report describes how the government can use widespread social media feedback and begin to build long-term measures to center people’s experience as an important component of policy design
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Policy Responding to the COVID-19 Unemployment Crisis and Meeting the Future of Work Challenge
Due to technology’s disruptive force in society and on the labor force, it is necessary to revisit the relationship between employees, governments, and citizens. This report asserts that the next president should immediately sign two Executive Orders (EOs) to address the current work crisis and the urgent economic emergency that has left Americans evicted, unable to pay bills, make rent, or put food on the table.
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Policy A Modernized System of Benefits is the Foundation for an Inclusive Economy
Report by the Aspen Institute discussing Benefits21, a multi-stakeholder, multi-faceted initiative to integrate and modernize benefits systems. This paper provides an overview of Benefits21, along with a discussion of the shortcomings of current public and private benefit systems.
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COVID-19 Exposes How Many Unemployment Websites Are Truly Terrible
Unemployment applicants across the country are experiencing technical issues as they try to file applications, and these difficulties are exacerbated by the old architecture that state governments use to maintain their websites.
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Human-Centered Design NJDOL Benefits Eligibility Tool
A beta version of a screening tool that lists benefits programs that New Jersey residents can use to determine what benefits they are eligible for.
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Human-Centered Design 3 Ways to Get Benefits to the Families that Need Them
In a time of crisis, behavioral science offers insights into how to reduce the paperwork and other administrative burdens that prevent people from taking advantage of crucial support services.
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A state-by-state breakdown of failures in unemployment systems across the US during the pandemic
Business Insider rounded up 35 states that struggled with giving out unemployment benefits during the pandemic. Issues included backlogs, delayed payments, payments sent to fraudsters, and poor communication between the agency and laid-off workers. In alphabetical order by state, they provide a roundup of many states' struggles to give unemployment benefits to jobless Americans.Â
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Unemployment Insurance Technology Modernization Act of 2021
A bill proposed by Senator Wyden to modernize the technology for delivering unemployment compensation.
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Policy What Government Programs Should Measure: How Well They Help People
It is necessary give the public servants who manage safety-net systems the technology tools and incentives to track critical outcomes and meet people where they are.
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Digital Identity Race and Inequity in Identity Proofing Methods
The vast fraud committed through the use of stolen and synthetic identities in UI programs has spotlighted the need for updated identity fraud detection mechanisms. As states are implementing new technologies and systems, they need to consider the ways in which they are impacting racial inequities in UI benefits.